Privacy and Terms of Use

Privacy and Personal Data Protection Policy

As Moda Bakır ("Company"), operating at www.modabakir.com, we respect the privacy rights of our users and customers and attach great importance to the protection of personal data. This privacy policy explains the methods of collecting, processing, and protecting your data in accordance with the relevant personal data protection legislation.

1. Collected Personal Data and Processing Purposes

Your personal data, such as name-surname, company details, phone number, delivery/billing address, and email address, are collected by our system due to the nature of the business when creating a membership, placing an order, or filling out various forms on our store. This data is processed for the following purposes:

• Managing the logistics processes of your orders (domestic delivery and international micro-export operations),

• Carrying out billing and official accounting transactions,

• Confirming membership processes and providing post-sale manufacturer support to members.

Moda Bakır may send campaign announcements, new handcrafted product collections, and promotional offers periodically, provided that users give their consent. Users can choose whether or not to receive these notifications during registration or easily change their preferences later from the "Account Information" section.

2. Credit Card and Payment Security Standards

Moda Bakır maintains the security of credit card holders who shop from our website at the highest level.

• Your credit card information is never stored in our database or system in any way.

• All financial data used during the shopping process is encrypted with a 256-bit SSL (Secure Sockets Layer) protocol, independently of our website, and transferred directly to the virtual POS system of the relevant bank.

• The lock icon in the address bar of our website indicates that your information is protected by international encryption standards that are impossible to break.

• To protect the financial security of our first-time customers, the accuracy of invoice, address, and phone details may be checked against Credit Card Fraud before orders proceed to the procurement stage; if necessary, the bank or cardholder may be contacted directly.

Mail Order Credit Card Security Identity and credit card information sent to us via the mail-order method is protected by our company in accordance with absolute confidentiality principles. This information is kept in our secure archive for 60 days against possible bank withdrawal objections and is then permanently destroyed.

3. Third-Party Websites and Exceptional Cases

Our store may provide links to third-party platforms or marketplaces within the website. Moda Bakır is not responsible for the privacy policies or contents of external sites accessed through these links.

Exceptional Cases In the limited cases specified below, our Company may disclose user information to third parties upon request of official authorities:

• To comply with the obligations and orders of competent legal authorities such as Laws, Decree-Laws, and Regulations in force,

• To fulfill the requirements of the "Distance Sales Agreement" and other legal contracts concluded with users,

• Requesting information within the scope of an investigation or research properly conducted by competent judicial or administrative authorities,

• Cases where providing information is mandatory to protect the rights or security of users.

4. Browser Cookies and Email Security

Our company uses technical communication files (Cookies) to improve the on-site experience of users visiting our website, collect statistical data, and conduct market research. Cookies are not designed to retrieve data from the main memory. You can block or restrict the use of cookies by changing your browser settings.

Email Security Note Never write your credit card number, expiration date, or passwords in emails you send to Moda Bakır Customer Service. Since the data in emails can be monitored by third parties, our company cannot guarantee the security of card information sent via email.

5. Corporate Contact and Official Information

For any questions, suggestions, and requests regarding our privacy policy, you can send an email to destek@modabakir.com or contact us directly using our corporate details below:

• Company Name: Moda Bakır

• Website: www.modabakir.com

• E-mail: destek@modabakir.com

• Phone: +90 530 930 59 44

• Official Address: Menderes Mahallesi 46029 Sokak No:28/B Dulkadiroğlu / Kahramanmaraş - Turkey